Technology has simplified a lot of things that were difficult before. Now we can order something online without stepping outside and have it in a matter of hours to days. Thus, you don’t have a good reason to live in a poorly furnished house. You can go straight to Rove Concepts and pick an item or two from the wonderful store. This online store is owned by true builders of mid-century furniture and Nordic designs. In case you are relocating to a new home, you can depend on just this furniture shop to obtain every piece that you urgently need. It is even possible to call us right now and ask about anything you want to know.
Benefits of buying from us
We cannot emphasize enough the benefits of purchasing our mid-century and Nordic designs. Our shop attracts thousands of buyers every year because we create a favorable environment for every kind of shopper. As well, we offer the following benefits.
- Excellent customer care service – We can chat live if you prefer instant answers and you will view this IM feature when you visit us online. Second, we have open toll-free phone contacts that we have published on our website. So you can call us anytime you want and ask us questions you might have. Our calls are picked first by our well-educated and experienced staff members. If you want to send us an email after navigating our product categories, you can go ahead and do it. We are always ready to serve you no matter what.
- Flawless payment processing – At Rove Concepts, we provide a number of card payment methods: Visa, Amex and MasterCard. As well, you can pay by PayPal. However, we require our customers to first contact our sales department so as to organize everything. One must be within USA or Canada to buy from us via PayPal. We don’t ship beyond these countries’ borders. Another way to place an order is by phone. We have shared our phone number so openly and you only have to call it to get in touch with us. Our business hours are 7AM to 6PM every Monday to Friday. Those who want to order something over the phone over the weekends can find us in the office between 10AM to 6PM, PST.
- We notify you immediately if your payment fails – There are a number of reasons why a payment can be rejected. First, it could be possible that we don’t accept your card type. We can only accept the above-mentioned cards. Next, we may accept your cards but you may make error when entering the details online. Wrong billing address, card number and names among other things should always be avoided. If you still cannot use your card on our site, we suggest you call your bank and alert them about the purchase you want to do but it has failed. If your credit card issuer doesn’t recognize us, they can retrain your card when you want to buy something from us. Note that the only acceptable cards are those that have a US or a Canadian Billing address.
- You can report an incident right away – Our Company provides the Incident Report Form. We want any customer who has a complaint to fill out this form first. The form is in your account section. So you should login first. We often ask for photos or a video clip reports and once we get these, the claims are smoothly processed. If you let three days pass after the day we deliver your furnishings, the claim is considered void. We urge you to report matters immediately so we can take a look at them.
Note that we can solve any matters you could encounter after buying stuff from Rove Concepts. Just give us a call if you receive the wrong item or encounter a defective piece. We are at your service.